FAQ

Frequently Asked Questions (FAQ)

1. What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and other secure payment methods supported by Shopify.

2. How long will it take to receive my order?

Standard Shipping: 5-7 business days
Express Shipping: 2-3 business days
International orders may take 7-14 business days, depending on your location.

3. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your package on the carrier’s website.

4. Do you offer international shipping?

Yes, we ship to select countries worldwide. Shipping costs and delivery times vary by location.

5. Can I change or cancel my order?

If you need to change or cancel your order, please contact us within 24 hours of placing it at trishoppers@gmail.com.

6. What is your return policy?

We accept returns within 30 days of receiving your order. Items must be unused, in original condition, and in their original packaging. Please visit our Return Policy page for more details.

7. What if I receive a defective or incorrect item?

We’re sorry for any inconvenience! Please contact us at [your email/contact link] with your order details and a photo of the issue. We’ll resolve it as quickly as possible.

8. How do I contact customer support?

You can reach our customer support team via email at [your email address] or through our Contact Us page.

9. Do you offer gift cards?

Yes, we offer digital gift cards that can be purchased directly from our store.

10. Is my personal information secure?

Absolutely. We take your privacy seriously and use secure technologies to protect your data. Please refer to our Privacy Policy for more details.

If you have any other questions, feel free to reach out to us. We're here to help!